FACE MASK - BLACK
At Victoria Stag, we know that every body varies in size and shape.
We have provided this size chart to ensure you find the best fit for your unique body so you can power through the day with confidence.
Compare your own measurements to those provided in our size chart to help you decide which size is right for you.
If you still have concerns or questions, don't hesitate to contact us at firstname.lastname@example.org and we will do our best to guide you.
We understand shopping online can be daunting when it comes to choosing the right size and it can be tricky to get it right, so for peace of mind we offer FREE EXCHANGES*.
For more information visit our Shipping & Returns Policy.
All orders in Australia over $125 will be delivered via Express post free of charge. Standard postage charges apply for all orders under $125 and will be calculated at checkout. We use Australia Post for all of our shipping.
We ship to most International destinations using Australia Post. International orders are charged a flat rate of AUD$30. Free International Shipping for orders over AUD$200.
Victoria Stag is not responsible for any delays or additional taxes and duties applied at your country’s port of entry.
Please be mindful that Australia Post may experience delays and this is out of Victoria Stag's control.
You will receive an order confirmation as soon as your order has been placed. You will then receive a separate email with tracking information once your order has been dispatched which may take up to 5 business days. You can track your order directly with Australia Post here.
If it has been more than 5 business days and you have not received tracking information, please contact our Customer Service Team by emailing email@example.com.
Please check your junk mail if you have not received these emails, and ADD us to your safe senders list to ensure you receive all correspondence.
RETURNS AND EXCHANGES
We are happy to accept returns and exchanges (except sale or discontinued items) within 21 days from purchase as long as they are unworn / undamaged and within the original packaging.
To complete your return or exchange, please fill out the returns and exchanges form and send both the form and the product too:Victoria Stag
PO BOX 4009,
VIC, 3011, Australia.
Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We understand shopping online can be daunting when it comes to choosing the right size or style and it can be tricky to get it right, so for peace of mind we offer FREE EXCHANGES* within Australia. Please send an email to firstname.lastname@example.org and we will email you a postage label.
For international orders, shipping costs are incurred by the purchaser and are unfortunately non-refundable except in the instance that a product is deemed to be faulty.
Please note that stock is limited and we may not always be able to provide the requested exchange. In this instance, we will contact you to arrange an exchange or refund.
Items must be returned in accordance to the conditions outlined above.
Victoria Stag is happy to offer a full refund on full priced items providing they are returned in accordance to the conditions outlined above.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund has been approved. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 5 business days for a refund to be processed from the date that the returned item is received.
Shipping costs are incurred by the purchaser and are unfortunately non-refundable except in the instance that a product is deemed to be faulty.
However, if you believe that an item you have purchased has a manufacturing fault, is damaged or you received the wrong item, please contact us at email@example.com as soon as possible. We will assess the garment, and if it is deemed to have a manufacturing fault, we will gladly organise a replacement or refund, at our discretion. Personal wear and tear is not considered a manufacturing fault. We will happily provide a means of return postage for faulty purchases.
Please Note - We do not accept change-of-mind returns or exchanges on this sale item
Please wash all face masks before first use
Black face masks:
- Made in Melbourne - support Australian businesses
- Comfortable, washable and reusable face mask.
- Windproof for outdoor use.
- 3 layers of black 150 GSM protective cotton and spandex.
- 2 black elastic straps secure the mask in place around the ears.
- The mask is a non-medical device but will protect against solid particles and droplets.
- Hand washing in mild detergent is recommended.
Fabric: 95% cotton and 5% spandex
This face mask is not a medical grade product and has not been tested to protect from COVID-19.
Due to nature of this product, there is strictly no refunds or exchanges unless the product is damaged upon receiving it.
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